We are recruiting – Information, Advice & Support Practitioner

Information, Advice & Support Practitioner x 2 – Send and You (SAY)

  • Salary: Starting at £20,444 (NJC band 7), per annum, pro rata, permanent contract
  • Contract Type: Permanent
  • Hours: Part Time
  • Hours: 2 x posts each working 21 hours a week, worked over three days (ideally Tuesday to Thursday), during opening times.
  • Location: Bristol
  • Contract Details: Permanent Contract

Details of Role:
SEND and You are recruiting for 2 x Information, Advice & Support (IAS) practitioners to join our team. If you have knowledge, interest in or experience of Special Educational Needs or Disability (SEND) and can work effectively with children, young people and families, we’d like to hear from you!

This role involves responding to calls and emails to our Information, Advice & Support (IAS) line from parents, carers and young people. It also includes some face-to-face meetings, running small group information sessions and targeted outreach activities within identified communities, such as events within schools. You will need to be an excellent communicator, with the ability to deal confidently and professionally with a wide range of people. You will also need to be resilient and an excellent team player with strong focus on improving outcomes for children, young people and their families. You will strive for excellent standards of customer service, showing empathy and understanding and offering timely information and signposting.

We will provide you with fully accredited training to carry out this role. The role is subject to an enhanced DBS check.

Equality and Diversity:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at SEND and You. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

Starting at £20,444 (NJC band 7), per annum, pro rata, permanent contract, all year round

Each post will work 21 hours a week, worked over three days (ideally Tuesday to Thursday), during opening times. Some flexibility may be needed occasionally to attend team meetings or training.

Royal Oak House, Royal Oak Avenue, Bristol BS1 4GB. There is also the opportunity for flexibility and a blend of home and office working.

Closing Date:
Thursday, 30 June, 2022 – 17:00

How to Apply:
Please read the attached job description/person specification and complete the attached application form.
Please send your completed application to admin@sendandyou.org.uk

Please note that we do not accept C.V.s. For more information about what we do, please see our website. We are an equal opportunities employer and welcome applicants from all sections of the community. Please see our Equality and Diversity Policy for more information and read our attached Privacy Policy.

Closing Date:
Thursday 30th June

Interview Date:
Friday 8th July

Please note that if you have not heard from us within 2 weeks of the closing date then you have been unsuccessful on this occasion.

Contact Person:
Vic Allan
Contact Email:
Contact Phone:
0117 9897724